📦 Policies
Shipping & Returns
Everything you need to know about delivery, returns, and refunds.
Shipping Policy
| Order Value | Shipping Cost | Delivery Time |
|---|---|---|
| Above ₹499 | FREE | 3-7 business days |
| Below ₹499 | ₹49 | 3-7 business days |
| Express (any value) | ₹149 | 1-3 business days |
- We deliver to 500+ cities across India
- All plants are shipped in our proprietary eco-friendly packaging
- Tracking ID sent via email & SMS after dispatch
- Orders placed before 2 PM ship the same day
- We do not ship on Sundays and public holidays
Return Policy
We want you to be 100% happy with your purchase. If you're not satisfied, here's what you can do:
1
Report Within 7 Days
Contact us within 7 days of delivery with photos of the issue.
2
We Review
Our team will review your request within 24 hours.
3
Replacement or Refund
We'll send a replacement or issue a full refund — your choice!
Refund Policy
- Refunds are processed within 5-7 business days
- Amount credited to original payment method
- COD orders refunded via bank transfer
- Shipping charges are non-refundable unless the error is ours